Aviation
Refunds the top gripe as most airline complaints left unresolved
Less than 40 per cent of the complaints lodged about Australian airlines were addressed in 2023, with Virgin Australia copping the most heat and Qantas taking the longest to deal with issues.
- by Amelia McGuire
Latest
Updated
Boeing crisis
Boeing to plead guilty to fraud for violating deal over 737 Max crashes
Boeing faces a criminal fine of as much as $721.4 million and will be required to spend at least $660 million to bolster its compliance and safety programs
- by Chris Strohm, Julie Johnsson and Allyson Versprille
★★★★½
Airport reviews
This cramped, daggy airport is my new favourite
This isn’t a flashy, modern airport, and it doesn’t have many exciting facilities, but I love New Chitose with all of my stomach and heart.
- by Ben Groundwater
Opinion
Inside China
The West’s incompetence could surrender the skies to China
China is determined to become a major player in air travel, and the West is leaving the door open.
- by Matthew Lynn
Warning over narrow roads near new Sydney airport
One of the world’s biggest shipping companies says the roads near Western Sydney International Airport cannot support the size of its planned freight operations.
- by Amelia McGuire
Opinion
Opinion
The Virgin dilemma: How to catch the IPO Mexican wave
Qatar Airways is eager to become a cornerstone shareholder in Virgin, but this brings another complicated twist.
- by Elizabeth Knight
Bonza likely traded while insolvent, say administrators
Hall Chadwick has issued a damning report into the failed budget carrier which found Bonza should have entered administration earlier than it did.
- by Amelia McGuire
Opinion
Opinion
Alarms will be sounding at Qantas, but not in the cockpit
It’s not as though Qantas can look at its latest result in the World Airline Awards and shrug its shoulders. Instead, it should roll up its sleeves.Â
- by David Evans
Exclusive
Heritage
Two photos, taken from same spot – but 120 years between them
The first image, taken from a balloon, is believed to be the first elevated panorama of Sydney.
- by Tim Barlass
Exclusive
Qantas
Lost guns, damaged planes: Qantas’ slew of complaints to ground handler revealed
Employees at a major ground handling service have made at least one error a day on Qantas flights this month, including damaging planes and mishandling firearms.
- by Amelia McGuire
A big decision for Boeing: Is it time for a new plane?
Building a new plane soon could help the company regain ground it has lost to Airbus. But doing so would be difficult, and risky.
- by Niraj Chokshi