Telecommunications
Opinion
Opinion
Telstra must get pricing pain right to prevent a customer revolt
Realistically, Telstra was always going to re-price this year, so customers should have been waiting for that shoe to drop.
- by Elizabeth Knight
Latest
Telstra lifts prices amid cost-of-living crunch
More than a quarter of Australians have struggled to pay their phone bill in the past 12 months, survey data shows.
- by David Swan
Exclusive
For subscribers
AI not eating jobs at Telstra, says tech boss
Telstra’s top tech executive Kim Krogh Andersen says there’s a fundamental misunderstanding about the telco’s use of AI, as the company joins a UN working group on the issue.
- by David Swan
Telstra ditches carbon credits to push harder on direct emissions
The telco giant, one of Australia’s largest electricity users, has beefed up its 2030 emissions reduction targets and won’t use carbon offsets to get there.
- by David Swan and Caitlin Fitzsimmons
Will customers stomach higher prices from Telstra?
Mobile phone plan prices are likely to rise following Telstra’s announcement to revamp its pricing structure, but not everyone is convinced that its customers will stick around.
- by David Swan
Opinion
Opinion
Why Telstra needs to sack 10 per cent of its workforce
The good news for chief executive Vicki Brady is that the mobile division continues to motor on nicely. She needs this motor to purr like a kitten.
- by Elizabeth Knight
Updated
Telstra Corporation
Telstra culls workforce to keep lid on costs
Chief executive Vicki Brady says the cull will affect 2800 jobs and save the company $350 million.
- by David Swan
Analysis
For subscribers
Optus desperately needs a reset. Here’s what comes next
Australia’s second-largest telco is priming for a much-needed reboot after suffering the nation’s worst data breaches and telecommunications outages.
- by David Swan
Updated
Executive shake-up
Optus appoints NBN boss as chief executive six months after outage
After nearly a decade at NBN Co, Stephen Rue will take on the job of repairing Optus’ reputation.
- by David Swan
Government pledges triple-zero reforms after Optus outage
Communications minister Michelle Rowland says she will accept all recommendations from a review into the effect of last year’s national Optus outage on the triple-zero system after lives were put at risk.
- by David Swan
Telstra lifts lid on ‘unacceptable’ triple-zero outage
CEO Vicki Brady says basic errors were behind the outage that left more than 100 Australians unable to contact triple zero, including one man who passed away.
- by David Swan